Refund Policy - Biocera
100% Money-Back Guarantee
We want all our clients to be happy with any product they buy from us. If however you purchase a product that does not meet your expectations, then we will refund your purchase cost at any time within 3 months if you are unhappy with it. It is your responsibility to notify us by phone or email first then send the product or remaining product and or packaging to our UK address. We will process your money back promptly (that’s all the small print!).
Should any goods be damaged in transit then please inform us within 3 days for a replacement and uplift of the damaged goods the cost of which will rest with Water for Health Ltd.
These conditions do not in any way affect your statutory rights.